Privacy Policy

1. Data Protection at a Glance

Sketch Studio Designs ("we", "us") takes the protection of your personal data seriously. This policy explains how we collect and process your information when you visit our shop or make a purchase. We operate in accordance with the Swiss Federal Act on Data Protection (nDSG).

2. Responsible Party

The responsible party for data processing on this website is:

Sketch Studio Designs

Alex Ursachi

Bachmannweg 1A

8046 Zürich

contact@sketchstudiodesigns.ch

3. Data Collection and Purpose

We collect only the data necessary to provide our services and process your orders:

Order Information: When you make a purchase, we collect your name, billing/shipping address, email, and phone number to fulfill the contract.
Technical Data: Our hosting provider (Wix) automatically collects technical information (e.g., IP address, browser type, time of access) to ensure the website functions correctly and remains secure.
Communication: If you contact us via email, we store your details to respond to your inquiry.

4. Sharing of Personal Data

We do not sell your data. We only share information with third-party service providers necessary to run our business:

Shipping Partners: Your name and address are shared with Swiss Post for delivery.
Payment Providers: Your payment data is processed securely by Wix Payments/Stripe/TWINT. We do not store your credit card details on our own servers.
Hosting/IT: Our website is hosted on the Wix.com platform, which stores data on secure servers behind a firewall.

5. Cookies and Analytics

We use cookies to improve your shopping experience and analyze website traffic. You can manage cookie settings in your browser. As we prioritize minimalist tracking, we do not use invasive profiling tools.

6. Data Retention

We store your data only as long as necessary to fulfill our contractual obligations or as required by Swiss commercial and tax laws (typically 10 years for order records).

7. Your Rights

Under the nDSG, you have the right to:

Request information about your stored data free of charge.
Request the correction or deletion of your data.
Object to the processing of your data. To exercise these rights, please contact us at contact@sketchstudiodesigns.ch

8. Security

We implement state-of-the-art technical and organizational security measures to protect your data from unauthorized access or loss.